DESCRIPTION
Do you want to join one of Europe’s fastest-growing tech companies and deliver amazing service experiences? Our client is looking for Norwegian-speakers ready to relocate to Budapest and be part of a fast-paced, supportive team!
Join the Service Operations team as a Norwegian-speaking Representative, supporting customers, riders, and partners while building your career in a dynamic, international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.
About the company
Our client is a global leader in the online food delivery industry, revolutionizing how people access meals and essentials. Operating in over 40 countries, they bring together cutting-edge technology, logistics expertise, and a passion for customer satisfaction to deliver outstanding service every day.
What will you do?
- Support customers, riders, and vendors by resolving issues quickly and effectively
- Handle inquiries with empathy and professionalism in Norwegian and English
- Troubleshoot daily operational challenges and escalate complex cases when necessary
- Work collaboratively to achieve service KPIs (accuracy, quality, speed)
- Maintain accurate documentation and follow standard processes
- Contribute to a positive and fast-moving team environment
REQUIREMENTS
- Fluent in Norwegian and English (spoken and written)
- 1–3 years of experience in customer service, service operations, or a contact center
- Strong communication skills and the ability to stay calm under pressure
- Problem-solving mindset with attention to detail
- Flexibility to work daytime, evenings, weekends, and holidays
- Familiarity with CRM, ticketing, or operational tools is a plus
OFFER
- Relocation support to Budapest (housing & settling-in guidance)
- Competitive salary package + Norwegian language premium
- International, ambitious, and fun team environment
- Clear career growth opportunities in a rapidly expanding tech company
SKILLS
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