Portuguese-speaking VIP Account Manager, Cyprus

VIP Account Manager - Portuguese - Relocation

They are home to more than 30 well-known brands. They are committed to long-term development and sustainability, and they are trying to revolutionise the industry for the benefit of their players, ourselves, and the entertainment industry as a whole.

Your Responsibilities

• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets and call handling quotas
• Keep records of customer interactions, process customer accounts and file documents
• Staying UpToDate on rules, processes, and licencing needs.

What we they looking for:

• Portuguese/English fluency
• Proven customer service experience handling VIP Clients
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills

What's in it for YOU?

• Attractive salary package + bonus system
• Monetary vouchers on Birthdays and other special occasions
• Fully equipped kitchen and entertaining space
• Possibilities to enrol in Company's pension plan

Relocation Perks:

• Flights, transportation, and free accommodation for 2 weeks
• Monthly rent allowance
• Medical insurance