The role involves managing inbound customer calls, providing personalized support, and building long-term customer relationships. The consultant will advise clients on services and commercial offers while ensuring customer satisfaction and retention through effective communication and problem-solving skills.
REQUIREMENTS
Native or fluent level in Italian and English C1
Strong customer orientation and problem solving skills ;
Confortable with digital tools and phone-based support
Availability for rotating Shifts (Mon - Sun 7:00 - 21:00)
OFFER
Direct contract with the company + paid training
Remote work in Portugal
Health Insurance from day 1
Attractive compensation package with bonuses and commissions