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Swiss German jobs in Europe

952 job offers found

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German Customer Support for DJI

Lisbon , Lisbon

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Relocation package
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Content Moderator for Social Media with French in Lisbon

Lisbon , Lisbon

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German-Speaking Customer Experts for Mercedes-Benz

Remote , Remote

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Customer service for Netflix - flight and 120days paid room

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Danish Speaking Customer Account Advisor (Relocation to Malta)

Sliema , Sliema

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Belgrade , Belgrade

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Krakow , Krakow

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German speaking Customer Service Representative

Athens , Athens

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German speaking Junior Campaign Specialist Google Ad Product

Barcelona , Barcelona

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French Customer Support for DJI

Lisbon , Lisbon

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French speaking B2B Sales Representative

Remote , Remote

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Internship - Blog Content Writer

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Customer Rep (French-speaking) CashApp Service - 3000€ Bonus

Lisbon , Lisbon

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Dutch Customer Support Specialist for Dyson

Athens , Athens

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Danish Customer Support Specialist for Dyson

Athens , Athens

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Sales Expert - Google Ads -Dutch speaker-2500€ signing bonus

Lisbon , Lisbon

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English - Customer Service in support of The Home Depot

Athens , Athens

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Customer Support Analyst in a Fintech Account with Danish

Sofia , Sofia

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AI Prompt Evaluators with Croatian | On-site in Essen

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job offers of Foundever Portugal at Europe Language Jobs

German Customer Support for DJI

Lisbon , Portugal

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DESCRIPTION

Come and work with us.

 

Do you want to provide support for a leading manufacturer of drones, action cameras, and other products?

Are you German native or fluent with strong communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon

So we have the perfect opportunity for you!

 

DJI manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Respond promptly and professionally to customer inquiries and issues via phone, email.
  • Provide accurate and detailed information about drone products, features, and specifications.
  • Assist customers with product setup, troubleshooting, and usage guidance.
  • Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.
  • Process customer orders, returns, and exchanges.
  • Track and update customers on the status of their orders.
  • Stay informed about the latest drone models, software updates, and industry trends.
  • Provide product recommendations based on customer needs and preferences.
  • Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards.
  • Gather customer feedback and provide insights to improve products and services.

 

To succeed in the role, you will need to have:

  • Native or proficient level of German (C2)
  • Intermediate level of English (at least B2) 
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Lisbon, Portugal (work on site)

 

Benefits.


  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever®

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

 

Apply today! 

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