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Offres d'emplois en Porto
27 offres trouvées
Offres d'emplois en Porto
27 offres trouvées
DESCRIPTION
Come and work with us.
Do you want to contribute to an outstanding customer service experience for a global platform that transforms how people move every day?
Are you Danish native or fluent with strong English communication skills?
Looking to make your career in Porto in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Danish Customer Advisor team.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
EXIGENCES
To succeed in the role, you will need to have:
- Native or proficient level of Danish (C2)
- Intermediate level of English (B1)
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal (work on site - Porto)
OFFRE
Benefits.
- Relocation package, including flight cost reimbursement
- Competitive wages ranging from 920€ to 1.660€, complemented by 400€ accommodation support during the first 12 months
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Central location with good public transportation connections (Train station and Bus Station at walking distance)
- Gym at the office
- Job stability
- Life-long skills and experience
- Excellent work and office culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!