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Catalan speaking jobs
1 job offers found
Catalan speaking jobs
1 job offers found
Customer Service and Technical Support Advisor with Spanish
Mandatory
Optional
Intermediate
Advanced
DESCRIPTION
Description
TP is looking for Customer Service and Technical Support Advisor with Spanish:
Purpose of the role:
We would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status.
We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.
REQUIREMENTS
Requirements
Spoken and written communication in Catalan and Spanish
B2B level of English
Listening and understanding capacity
Empathy (Understanding others)
Customer focus
Problem solving and Technical learning
Integrity and trust
Conflict management
Desirable experience
Digital (User level)/ e-commerce user.
Cross-Selling Up-Selling.
Social Media User
A plus if they have previous experiences in services in store attending consumer's on these product categories
OFFER
Benefits
38,5 hours/week, rotating shift, from Monday to Saturday.
Permanent contract.
Salary: 16.363 € gross/year
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often.
Excellent work environment and team building activities in a dynamic and international environment.
SKILLS
Customer Focused
Problem Solving Skills
Technical Learning
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