FOUNDEVER is looking for motivated customer contact agents for a renowned telecommunications company.

At FOUNDEVER Rabat (Morocco) you now have the chance to work in a challenging project! As a member of a young Dutch-speaking team, you will benefit from a paid training of three weeks.

Do you have the voice? As a customer service employee, you are responsible for a good relationship between you and the customer.

With your voice and a friendly offer, you bring a smile to the customer's face.

Be commercial and like to sell

You also need to be able to silence that voice from time to time and listen carefully to the customer.

In addition, you must also:

To offer the customer a suitable solution.

Assist and advise the customer if necessary.

Answer customer questions about their bill, technical support, or the products and services the company offers.

• Very good oral and written knowledge of the Dutch language.
• You learn quickly, are good at multitasking and can respond quickly and appropriately.
• Proven interpersonal communication skills.
• Service-oriented trait; friendliness should be second nature to you.
• Has a pleasant telephone voice.
• Loves competition, and especially loves winning.
• Basis computer skills.
• Experience as a call agent is not a must, but it is an added asset.

Are you a good communicator, do you have a sense of empathy and are you a good salesperson? Does working as a customer service representative for an international company appeal to you? Don't hesitate and apply for the position directly.

We offer:

• An attractive fixed salary
• One month of free housing (for candidates living in neighboring cities or coming from abroad).
• Possibility of an advance on the salary.
• A permanent contract after your trial period.
• Full social package (pension and all other benefits...)
• Insurance that reimburses up to 85% of all your medical costs.

Social and other benefits

In addition to a permanent contract (CDI), social security, private health insurance and transportation during closing hours, Foundever offers you:

• Certification training;
• A performance bonus;
• An evolving salary;
• A welcome bonus;
• CNSS subscription;
• Private health insurance
• Social club

Like all positions in our company, this position is open to people with reduced mobility

ABOUT US

COME WORK AT THE BEST CONTACT CENTER IN MOROCCO!

Foundever is a global customer contact organization. Call us a call center, call us a customer service center: we don't really care. We love helping our customers with their customer service. More than 1000x per day we ensure satisfied customers and help solve their problems.

We help well-known and lesser-known brands to retain and grow their customer base. We are passionate about customer contact! Whether you are young or a bit older: working at Foundever is a must-have in your career!

Time span

7:00 - 21:00