About the CompanyJoin a globally renowned technology company, offering premium devices and services to millions of users worldwide.
You'll be part of a multicultural team, supporting users of innovative devices and digital ecosystems.
The company values growth and offers clear paths for career advancement within the support and tech ecosystem.
Your Responsibilities
- Help Italian-speaking users resolve technical issues via phone
- Support in topics like battery performance, account recovery, device updates, and data migration
- Provide guidance for app, network, and audio-related queries
- Ensure customer satisfaction by delivering clear and friendly support
- Follow internal training and continuously upgrade your product knowledge