Workster is looking for talented EU Portuguese speakers at a C1 level to join our clients dynamic customer service team, located in Greece. This is an excellent opportunity to represent some of the world’s leading companies across various industries and provide exceptional service. By joining our clients’ teams, you will have the chance to work with major brands such as Google, Facebook, and Mercedes-Benz, among others in the technology, fashion, and automotive sectors. You can work from Athens or remotely out of Greece
Your Responsibilities
Customer service in Portuguese via phone (inbound/outbound), email, or chat
Ensure customer satisfaction and provide professional customer support
Handle customer complaints, providing suitable solutions and alternatives within the given deadlines
Collaborate with other customer experts to resolve open cases
Maintenance and updating of internal systems
Exact tasks will be discussed according to the selected work position