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Customer Advisor for a Coffee Machine Brand– Flemish Speaker

Lisbon , Lisbon

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job offers of Concentrix+Webhelp Portugal at Europe Language Jobs

Customer Advisor for a Coffee Machine Brand– Flemish Speaker

Lisbon , Portugal

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DESCRIPTION

Experience the power of a game-changing career


Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.


Career growth and personal development


We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.


What you will do in this role

As a Customer Service Representative, you will:


  • Assist clients via inbound calls, chat, or e-mail in all processes by answering inquiries and attending potential requests
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.


REQUIREMENTS

Your qualifications

Concentrix is a great match if you:


  • Have a high level of Flemish (written and oral) and fluent in English (B2)
  • Have excellent communication skills 
  • Have previous experience in Customer Service or as a sales representative
  • Are proactive, self-motivated, and a great team player


If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

ARE YOU THE PERFECT CANDIDATE?
Flemish speaking jobs in Lisbon | Europe Language Jobs