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Czech-speaking Technical Support Advisor (Remote) in Greece
Mandatory
Optional
Proficiency
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DESCRIPTION
Are you fluent in Czech and ready to start a new career where you can work remotely from anywhere in Greece? Then we have a sunny opportunity for you as a Customer or Technical Support agent.
Our client
Our client is an outsourcing company, with a giant network of multiple offices located in 76 countries that serve in total 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors and needs.
About the Position
As a Remote Customer Service Agent you can work and live anywhere in Greece after the first two weeks of training in Athens! The role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users’ requests through multiple contact channels (phone, e-mail, chat).
The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, in addition to performing data entry and use of software programs.
REQUIREMENTS
The Ideal Profile
- Fluent Czech, intermediate English
- Customer support experience
- Proficient technical support knowledge
- Positive & flexible attitude
- Ability to deal calmly with frustrated customer
- Willingness to learn
OFFER
The Offer
- Relocation package that includes airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid trainings to keep you up to date on products and procedures
- Private health insurance
- Excellent career advancement opportunities
- International working environment
- Remote work from Greece
SKILLS
Customer Service
Technical Support
Wilingness To Learn
Resistance To Stress
Positive Attitude
Flexible & Adaptable
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