We want you to excel in the following

Help both Dutch and English speaking customers via e-mail, chat and telephone

Work together with your team to reach the best customer satisfaction (including other KPI's)

Translate promotional texts and/or customer surveys in your local language

Manage customer accounts

Follow company policies and practices regarding player safety, protection, and responsible gaming

Communication written and verbal in both Dutch and English

Strong Microsoft Office knowledge

Background in customer service, this can be face to face, online or via phone calls

Multi-tasking and time management

Extra Awesome

Previous iGaming experience 

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Good to know

Start date Every second week, training is provided

Salary The salary consists of a base salary and a bonus scheme.

Work hours As a customer service agent you work shifts

Location Malta, St Julians

Generous relocation package offered