Join the Electric Revolution with Us!
Are you passionate about customer service, languages, and technology? This is your opportunity to be part of a global leader in electric mobility, where every interaction counts and you can make a real difference.
We are looking for Multilingual Customer Support Agents who want to grow in an international, dynamic environment committed to sustainability.
What will you do?
- Serve as the first point of contact for our end users and installers, providing support via phone, email, and ticketing systems.
- Guide customers step by step through the installation and configuration of our products.
- Resolve technical inquiries and escalate complex cases to specialized teams, ensuring clear documentation in our CRM (Salesforce).
- Collaborate with the Back Office team to manage warranties, technical visits, and more.
- Meet KPIs that ensure an excellent customer experience.