We’re looking for a Norwegian-speaking Customer Support & User Enablement Representative to join our client’s international support team. In this role, you’ll represent one of the most recognized technology brands worldwide, assisting users, solving inquiries, and helping them get the best possible experience from their products and services.

Your mission will be to deliver exceptional customer care while supporting innovation and user satisfaction at every touchpoint.

Key Responsibilities

Respond promptly and professionally to customer inquiries through multiple channels

Provide accurate information and effective troubleshooting for product-related issues

Guide users on product features, updates, and best practices to enhance their experience

Identify and communicate recurring customer insights to help improve processes and products

Collaborate with internal teams to ensure an outstanding overall customer experience

Native or fluent Norwegian speaker (C1 level or higher)

Proficient in English

Previous experience in customer support or a similar role is an advantage

Excellent communication and active listening skills

Strong problem-solving abilities and a customer-first attitude

Competitive salary

Daily meal allowance of €6.41 (approx. €141/month)

Performance-based bonuses

Employee referral bonus program

Relocation package, including:

Reimbursement of flight costs (with the second salary)

60 days of company-arranged accommodation

Reimbursement for the first month of public transport (up to €40)

Full assistance with all administrative and legal paperwork for working in Portugal