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Portuguese-speaking Support Specialist to Athens, Greece
Mandatory
Optional
EnglishProficiency
DESCRIPTION
Do you want to work as a Portuguese-speaking Customer Support or Technical Support Specialist in Greece? Would you like to build an international career while enjoying life in the Mediterranean? Our client is looking for motivated Portuguese speakers to join their growing support teams in Greece.
In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.
About the company
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
What will you do?
Support Portuguese-speaking customers via phone and/or chat
Handle customer support and technical support inquiries depending on team assignment
Assist with account management, billing questions, and service-related issues
Provide basic technical troubleshooting for applications, software functionality, and connectivity
Guide users through websites and applications and explain available features
Deliver accurate, real-time solutions while ensuring high customer satisfaction
Communicate clearly, professionally, and empathetically with customers
REQUIREMENTS
- Fluent in Portuguese and English, both written and spoken
- Previous experience in customer support, technical support, or service-related roles is an advantage
- Strong communication skills and a customer-oriented mindset
- Motivated, reliable, and eager to learn
- Willing to relocate to Greece and adapt to a new culture
- Comfortable working in a fast-paced, international environment
OFFER
- International and modern work environment
- Paid training in customer support and technical support
- Career development opportunities (e.g. trainer, quality analyst, or team leader)
- Extra compensation for overtime, night shifts, and Sundays
- Performance-based bonuses
- Generous relocation package and employee discounts
- Private medical insurance and on-site facilities
- Free Greek language courses and ongoing relocation support
About Athens
Athens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad.
SKILLS