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DESCRIPTION
About Teleperformance Portugal
Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!
Are you passionate about everything online, with an eye for details? Become a member of our strong content moderators team for a leading mobility company!
As a trust & safety content moderator you will review, categorize and moderate business content, helping to build a better online user experience for billions of people all around the world.
What you'll do
- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
- Make timely escalations that require special attention from your immediate boss in accordance with established procedures;
- Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client.
REQUIREMENTS
- Fluent in Greek and good level of English (B2);
- Ideally you will have a background in either content moderation, customer service or any other role that involves working with daily targets;
- Motivation and positive attitude;
- Investigation skills and experience, validating information across multiple data channels, tools and streams, analyzing information, and simplifying it to enable streamlined escalations and fast knowledge sharing between teams and law enforcement agencies.
- Recent graduates with limited experience, but a willingness to learn and capability adapt are welcome to apply.
