New
Clear search
Job offers found for Hebrew in Lisbon
2 job offers found
Job offers found for Hebrew in Lisbon
2 job offers found
DESCRIPTION
Job location: Lisbon, Portugal - LACS Conde de Óbidos
Working model: Hybrid
Schedule: Monday to Friday, 8am to 5pm
About the role:
- You will be answering to the Users of GPS Navigation Tool (E-mail and Inbound Calls) identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch
- Provide general and technical support to customers who use any of our client's paid products
- Escalate complex problems according to defined procedures
REQUIREMENTS
- At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment
- Good communication skills, both verbal and oral
- Excellent Hebrew native level written and spoken communication skills
- Fluency in English
- Proactive attitude and strong team-spirit
- Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism
- Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
- Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case
- Valid Legal Work Permit
OFFER
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities including language courses,
- Professional development and clear career path,
- Full equipment and paid training provided from the first day of work,
- Extensive benefits package: private medical healthcare, life insurance, cafeteria benefits,
- Relocation allowance and assistance - Only applies to new hires relocating from outside of Portugal.
SKILLS
Proactive
Attention To Detail
Good Communication Skills - Written And Oral
Hebrew Speaker
Top companies hiring:
Be one of the first to apply