Come and work with us.

Do you want to be part of global project in a financial software company?

Are you Italian native or fluent with strong English communication skills? 

Are you looking for a role that rewards you the more you put in?

So we have the perfect opportunity for you!

Your future project: join our Italian Customer Support team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

• Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
• Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale 
• Solve with precision and efficiency emerging issues that customers may face
• Perform corrections and optimize the customers technical knowledge
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Italian (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Porto, Portugal

Benefits.

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!