French speaking jobs in Thessaloniki
1 job offers found


Customer Advisor with French to Greece open_in_new
explore Thessaloniki , Greece
DESCRIPTION
Our partner in Greece is seeking French-speaking Customer Service Advisors to join their team for several customer service and sales-related projects. Not living in Greece just yet? No problem, your relocation will be fully supported by our local partner.
Your Responsibilities
- Handle calls, emails, and chats in French with professionalism and care.
- Act as a brand ambassador, staying informed about promotions and current offers.
- Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns—always following provided guidelines.
- Build and maintain strong relationships with customers, offering empathetic and professional service.
- Record customer interactions in the CRM system, including shipping instructions.
- Monitor and follow up on cases to ensure timely and effective resolution.
REQUIREMENTS
- Native French speaker (C2) with good command of English (B1+).
- Excellent communication and problem-solving skills.
- Basic IT skills and ability to multitask effectively.
- Strong interpersonal skills and adaptability to shift-based work schedules.
- A valid EU-passport or identity card, or a Greek work visa.