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French speaking jobs in Thessaloniki

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Customer Advisor with French to Greece

Thessaloniki , Thessaloniki

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job offers of Multilingual Jobs Worldwide at Europe Language Jobs

Customer Advisor with French to Greece

Thessaloniki , Greece

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DESCRIPTION

Our partner in Greece is seeking French-speaking Customer Service Advisors to join their team for several customer service and sales-related projects. Not living in Greece just yet? No problem, your relocation will be fully supported by our local partner.


Your Responsibilities

  • Handle calls, emails, and chats in French with professionalism and care.
  • Act as a brand ambassador, staying informed about promotions and current offers.
  • Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns—always following provided guidelines.
  • Build and maintain strong relationships with customers, offering empathetic and professional service.
  • Record customer interactions in the CRM system, including shipping instructions.
  • Monitor and follow up on cases to ensure timely and effective resolution.
REQUIREMENTS
  • Native French speaker (C2) with good command of English (B1+).
  • Excellent communication and problem-solving skills.
  • Basic IT skills and ability to multitask effectively.
  • Strong interpersonal skills and adaptability to shift-based work schedules.
  • A valid EU-passport or identity card, or a Greek work visa.

ARE YOU THE PERFECT CANDIDATE?