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DESCRIPTION
David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find French-speaking Content Moderators.
Position: Content Moderator
Location: Thessaloniki, Greece
Work Model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Review content such as videos, news stories, still pictures, political ads, and social media profiles
- Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
- Apply a content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
- Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
- Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
- Adhere to security measures, confidentiality, and other project requirements in any way related to your work
REQUIREMENTS
- Fluent English (C1) and French (C1), must be able to read and speak the language with an emphasis on great grammar skills
- Experience in a BPO/contact centre/content moderation is prefered
- Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
- A high school diploma or equivalent
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- A high affinity and cultural awareness of political and social situation in the country/region of supported language
- Ability to pass a Criminal background check
