Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.

Our client is a global fashion group operating multiple retail brands and tech hubs, including one in Malaga. With more than 300 IT professionals across Europe, they focus on agility, collaboration, and staying at the forefront of innovative technologies to support their global retail operations.

Provide remote IT support to retail store systems and applications

Ensure proper documentation following ITIL guidelines

Guide users toward self-service solutions and provide technical advice

Act as an advocate for user needs within the IT department

Continuously improve the global IT Service Desk

Troubleshoot incidents and fulfill service requests

Experience with POS systems is a plus

Basic skills in troubleshooting hardware/software

Understanding of network concepts

Strong communication and interpersonal skills

Analytical mindset and proactive approach to problem-solving

Comfortable with flexible scheduling, including occasional weekends

Fluent in German and English

Affinity for IT and technical solutions

Private health insurance after 6 months

25 vacation days + 10 national holidays

€120 voucher to spend on brand clothing

Seasonal employee discounts of over 50%

Office cantina with 70% employer subsidy

Social events and team-building activities

Possibility to work 2 days/week from home

About Malaga

Live and work in one of Spain’s most beautiful coastal cities! With over 300 sunny days per year, a laid-back lifestyle, vibrant culture, and affordable living, Malaga offers an ideal balance of work and leisure. From tapas bars to beaches, you’ll enjoy life while building your career.