DESCRIPTION

Are you looking for your next adventure abroad? What about moving to Greece and joining an international customer service team?

Your employer:

An international customer experience leader with tens of thousands of employees worldwide. The company’s purpose is to bring humanity to business by building meaningful connections between people and brands. With a culture of belonging, it values every voice and perspective, creating an inclusive workplace where everyone can thrive.

Your work:

• As an English Customer Service Representative, you will:
• Answer incoming calls from U.S.-based customers of the largest home improvement retailer in the United States
• Provide accurate, valid, and complete information using the right tools and methods
• Assist customers with their inquiries, issues, or product questions in a friendly and solution-oriented manner
• Occasionally upsell products or services to existing customers

Requirements:

• English fluency at C1 level
• Previous experience in customer service is an advantage
• Strong communication and problem-solving skills
• Comfortable working overnight shifts (14:00–07:00 EET/EEST)
• High school diploma or equivalent
• Professional, positive, and eager-to-learn attitude
• Willingness to work onsite in Athens (no remote option)
• Eu passport - No VISA sponsorship 

Offer:

• Gross salary of €1,200/month
• 25% higher hourly pay for night shifts (22:00–06:00) according to Greek employment law
• 25 days annual leave per year
• Comprehensive benefits package, including PTO, tuition reimbursement, health and wellness incentives
• Paid training (following the same shift range, no morning sessions)
• Supportive leadership, inclusive company culture, and growth opportunities
• Work onsite in brand-new Athens facilities
• Career development and international experience