Workster partners with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we are launching their new project with German language.

• As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.
• Primary touchpoint for our customers who want to communicate with us
• Be the front line of our services and one of our greatest strengths.
• Act with professionalism and politeness
• Efficiently solve issues to enhance maximum possible customer satisfaction

• Fluency in German, both written and verbal
• Good command of English, both written and verbalm is a big plus
• Excellent communication skills
• Work experience in a customer service center is an advantage, but not a requirement
• Good typing and computer skills (MS Office applications)
• Be organized, decision-making and analytical skills
• Team player with a great attitude
• High school education minimum