DESCRIPTION
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Let’s Make a Difference Together
Step into a leadership role where you empower businesses to lower energy costs and actively contribute to environmental sustainability. As a Team Leader, you’ll guide and inspire a high-performing B2B sales team while driving meaningful impact across small and medium-sized enterprises.
What You'll Do:
- Ability to lead by example and aim to create a positive and enjoyable working environment for all team members
- Take care of escalated issues when necessary; Investigate and respond to issues raised by a client and provide timely feedback
- Meet the targets, Service Level, KPI’s, Quality, etc.
- Proactively propose improvements, optimizations and provide feedback in processes and ways of working
- Be involved in the recruitment process, training, development and engagement of the team
- Performing supervisory duties including scheduling, reporting to management, supervision, prioritizing workloads and delegating tasks
REQUIREMENTS
What We're Looking For:
- Minimum 2 years of experience in B2B Sales
- Previous leadership experience (Team Lead, Supervisor, or Senior Sales role with coaching responsibilities)
- Fluency in German and good command of English
- Strong analytical skills and KPI-driven mindset
- Excellent communication and coaching abilities
- Target-oriented, self-driven, and solution-focused approach
OFFER
Why you’ll love it here:
- Work in the amazing TELUS Tower - right in the heart of Sofia
- Modern personal gym with breathtaking 360° panoramic view to fuel your wellness journey
- Vibrant chill & gaming zones to recharge and have fun
- Join our German community and be part of an incredible, friendly team
- 50+ benefits and services to choose from
- Additional health insurance
- Employee Рeferral Program: Refer your friends and get an additional bonus — plus a bonus if they start within 1 month!
What We offer:
- Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Fixed Salary: €1,890 gross
- Team-Based Performance Bonus: Earn additional compensation based on your team’s overall results
- Working hours: 10:00 AM to 19:00 (7:00 PM)
- Stable job and career development opportunities
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
SKILLS
Team Lead
German
English
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