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DESCRIPTION
The Team Leader is responsible for the day-to-day execution of sales performance within their team, ensuring the achievement of revenue targets, activity levels, and conversion goals. This role drives frontline execution by coaching sales representatives (SDR, AE and AM) managing pipeline discipline, and ensuring consistent performance across SMB EMEA Direct clients and Agency segments.
Responsibilities
Manage a sales team working towards revenue targets, ensuring strong pipeline, activity levels, and conversion performance
Support forecast preparation and identify opportunities to improve team performance and drive business growth
Delegate tasks and set clear priorities aligned with sales targets and operational needs
Oversee day-to-day sales execution, ensuring consistent performance and adherence to processes
Monitor team performance across pipeline, conversion, and productivity metrics, reporting on results and improvement actions
Identify skill gaps and provide coaching to improve sales execution and performance outcomes
Listen to team members’ feedback and resolve performance or operational issues impacting results
Recognize high performance and drive accountability across the team
Ensure adherence to sales processes, tools, and performance standards
REQUIREMENTS
Requirements
BA/BS degree or equivalent practical experience
Proven experience in sales, with readiness to take on team leadership responsibilities
Strong people skills with the ability to coach, support, and influence performance
Strong presentation, analytical, and problem-solving skills
Passion for sales, technology, and digital environments, with a willingness to learn and develop
C2 level of French
Ability to speak and write English fluently and idiomatically (C2).
Experience in advertising sales or digital sales environments
Understanding of sales processes, performance metrics, and pipeline management
A team player with strong leadership potential, analytical, and communication skills.
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information
OFFER
Full time position (39h per week, Monday to Friday)
Permanent Contract.
Competitive Salary.
This is a Hybrid working model in Barcelona.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
Relocation support
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
SKILLS
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