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Job offers with languages in Europe

Job offers with languages in Europe

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German Team Leader Collection Department

Msida, Malta

Mandatory
Easy apply
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You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!

German Team Leader Collection Department

Msida,Malta

Mandatory
English
German
DESCRIPTION
You will:

- manage the Collection team (30 people)
- do coaching, feedback sessions, development plans to improve performances
- manage the team schedule and workload
- monitor KPIs, create reports, analyze trends and process improvements
- guarantee respect of policies, escalate issues professionally
- collaborate with internal departments to resolve complex issues and improve overall service
- work closely with other team leaders to align strategies and share best practices.
- promote a positive team culture focused on accountability, engagement, and continuous learning




REQUIREMENTS
What we are looking for:

- proven Experience Leading Teams of 20+ Employees, ideally in Call Centre Environments
- a background in Financial Services or Related Industries
- ability to Motivate and Develop Teams through Coaching and Performance Management.
- proficiency in MS Office and Experience Working with CRM or Collections Software
- clean criminal record
OFFER
Salary depends on experience, between 40,000 and 45,000 € yearly, plus performance bonus

Working hours: Mon-Fri 9am-6pm

Health insurance

Free fruit, bread and other breakfast items available at all times in the staff kitchen, they organize Friday afterwork drinks  and a lot of other events to be together (christmas, halloween party, gatherings with the team...)
SKILLS
Team Leader
Financial Services
Managing Teams
Developing and monitoring KPI

Top companies hiring:

TP Greece
TTEC Europe
Volvo Group
Europe Language Jobs S.L.