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Job offers with languages in Europe

24 job offers found

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Cloud Support with Portuguese

Timișoara , Timișoara

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Work From Home: Internet Evaluator Brazil Project Milky Way

Remote , Remote

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Experienced Sales Agent for Insurance Company - PT/EN

Porto , Porto

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Research Analyst with Portuguese

Gdynia , Gdynia

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Airline Customer Advisor with Portuguese in Prague

Prague , Prague

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Portuguese speaking job opportunities

Athens , Athens

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Empregos de atendimento ao cliente portugueses na Grécia

Athens , Athens

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JTI Empregos de atendimento ao cliente portugueses na Grécia

Athens , Athens

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Associate, AML Compliance (Portuguese Speaker)

Vilnius , Vilnius

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Junior Procurement Process Specialist PORTUGUESE Speaker

Krakow , Krakow

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Game Support Representative with Portuguese and English

Sofia , Sofia

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Client Support and Payments Specialist with Portuguese

Gdansk , Gdansk

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Portuguese IT/Customer Support – Athens (paid relocation)

Athens , Athens

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Online Advertising Campaign Optimiser with Portuguese in KRK

Krakow , Krakow

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Portuguese Customer Care Agent - Gaming Industry

Athens , Athens

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Trilingual Customer Service (Portuguese, English, Spanish)

Bogotá , Bogotá

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IT Support with Portuguese & French 95% remote work

Barcelona , Barcelona

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Atención al Cliente con Portugués - Banca Online

Seville , Seville

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Customer service portuguese and spanish speaker

Sant Cugat del Vallés , Sant Cugat del Vallés

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English Customer Support Representative - Majorel Lisbon

Lisbon , Lisbon

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Relocation package
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HIGHLIGHTED
job offers of Cognizant Technology Solutions at Europe Language Jobs

Cloud Support with Portuguese

Timișoara , Romania

Mandatory:
DESCRIPTION

What we do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

 

Your accountabilities

·      Responding, diagnosing, resolution and tracking by phone, email, chat and social media of customer support queries. 

·      Maintaining response and resolution speed as defined by SLOs.

·      Keeping high customer satisfaction scores and following quality standards in 90% of cases. 

·      Using existing knowledge base to provide a customer facing root cause assessment. 

·      Providing customer facing bug progress summary, using available tools and platforms. 

REQUIREMENTS

Skills, Experience & Education

·      Very good command of Spanish or Portuguese (min. C1) and good command of English

·      Flexibility to work across multiple rotational shifts/night shifts.

·      1-2 years of call center customer care experience, preferably in a technical environment.

·    Low to medium awareness on GCP/G Suite products and features Experience in working in a customer centric operation resolving technical or operational issues.

·      Strong troubleshooting and diagnosis skills in a technical environment.

·      Drive to go beyond just solving the issue, find the root cause and propose preventative steps.   

·      Capacity to research using internal knowledge bases and documentation.

·      Aptitude to think critically and work through ambiguity.

·    Bachelor's degree in science / technology / engineering / mathematics / computer science /computer applications / information technology.

ARE YOU THE PERFECT CANDIDATE?
Onsite Portuguese jobs in Europe