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Finnish-speaking Customer Service Agent to Athens, Greece
Mandatory
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Proficiency
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DESCRIPTION
Do you want to leave the Northern climate behind and work in Sunny Greece with 300 sunny days a year? Do you enjoy chatting with different people and do you shine in social interactions? Great! Our client is looking for you who want to move to Greece!
About Our Client:
Our client is a global leader in outsourced customer service operations, with approximately 300,000 employees worldwide. In Greece, they operate in Athens, Chania and Thessaloniki, providing customer service support for some of the world’s best-known brands. Employees work in an international environment alongside a diverse team, representing numerous brands in multiple languages. The employer offers extensive career growth opportunities and excellent employee benefits. When relocating to Greece, our client provides a comprehensive relocation package and full support to help you settle in.
What You Will Do:
- Provide Finnish-speaking customer support to clients via phone, chat, and email
- Ensure a positive brand image in every interaction
- Handle customer inquiries and resolve a variety of issues with a positive attitude
- Investigate and troubleshoot errors and issues
- Occasionally perform upselling to offer additional services/products to customers
REQUIREMENTS
Candidate Profile:
- Excellent Finnish and strong English skills (written and spoken)
- Passion for customer service
- Strong computer skills
- Ability to multitask, prioritize, and manage time efficiently
- Willingness to work in a fast-paced environment
- Willingness to relocate abroad
OFFER
Employer Offers:
- Relocation package (flights to Athens, airport pickup, and two weeks of hotel accommodation)
- Assistance with housing and documents
- Attractive local salary
- Three annual bonuses (Christmas, Easter, summer)
- Monthly performance bonuses
- Paid onboarding and training
- Ongoing training for skill and product knowledge development
- Company-organized events, excursions, and celebrations throughout the year
- Various discounts and offers around Athens
- On-site cafeteria access
- Freedom to express your style – no formal dress code!
- Private doctor and health insurance
- Excellent career development opportunities
- Highly international work environment
- Employee referral bonus
About Greece:
Athens is calling if you're ready to escape the ordinary and live the good life! This vibrant Mediterranean city blends ancient history with modern conveniences, offering a lifestyle full of warmth, charm, and excitement. Known for its lively culture and affordable cost of living, Athens is ideal for those looking to experience a city steeped in tradition, surrounded by beautiful beaches, and bathed in nearly endless sunshine.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer Service
Technical Support
Communication
Good Problem Solving
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