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Positive Atitude jobs abroad
384 job offers found
Positive Atitude jobs abroad
384 job offers found
DESCRIPTION
Are you passionate about delivering premium service and making the impossible happen for clients?
This is your chance to join a stable, international in-house company in Lisbon, working from the iconic Avenida da Liberdade, while supporting high-end customers of a prestigious European brand.
Our client is a company specialized in concierge services for premium brands, offering personalized assistance to exclusive cardholders. You will become part of a professional, service-driven environment where quality, reliability and personality truly matter.
The Role:
- Handling inbound VIP client requests via phone, email, and chat in both German and English
- Organizing tailor-made travel arrangements and exclusive reservations
- Advising clients on luxury restaurants, events, shopping, and cultural experiences
- Managing urgent or complex cases while maintaining discretion and efficiency
- Providing a consistently high standard of personalized service from initial request to resolution
What you bring to the role:
- Native or near-native German level and strong English skills
- Experience in customer service, hospitality, travel, or luxury service environments
- Excellent written and verbal communication skills
- Calm and reliable approach, even in high-expectation situations
- Strong organizational skills, adaptability, and attention to detail
- You already have the NIF number
What’s in it for you?
- Permanent contract with a 3-month probation period
- 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to SaturdayGross salary of 21.500€, paid over 14 months
- Attractive performance bonus paid quarterly
- Hybrid work model after 3 months
- Meal voucher card: €8 net per worked day
- 30€ monthly transport allowance
- Full health insurance coverage including dental and optical coverage after 6 months
- 3 weeks of training + 3 weeks of nesting, fully supported
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