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French-Speaking Customer Advisor for Warner Bros. Discovery

Remote , Portugal

Concentrix+Webhelp Portugal

Mandatory:

French Proficiency

Company

Concentrix+Webhelp Portugal

Employment type

Full time

Experience

Entry level

DESCRIPTION

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

What you’ll be doing at Webhelp

As a French-Speaking Customer Advisor for Warner Bros. Discovery, you will:

Assist viewers through phone and/or chat regarding their inquiries
Provide account and application support to viewers namely concerning software functionality
Provide technical support and troubleshooting of system configurations and network settings
Provide accurate and real-time answers to viewers’ inquiries
Contribute to creating brand engagement for our Clients.

REQUIREMENTS

We’ll be a great match if you:

Are native or proficient in French (C2) and fluent in English (B2)
Are passionate about the entertainment and media industry
Demonstrate excellent communication skills coupled with empathy and team spirit
Are familiar with digital streaming services and devices
Have a positive and can-do attitude

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role

Job offers with languages in Europe

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