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DESCRIPTION
Shift: 24/7
Work model: Hybrid
What we do
At Cognizant, we partner with the world's leading companies to shape their digital future — not just adopting technology but truly becoming digital at their core.
In Poland, we're present in Kraków, Gdańsk, and Wrocław, offering exciting opportunities for both experienced professionals and fresh graduates. Expect world-class training, a clear path to grow your career, and benefits that make a real difference.
Ready to make an impact? Be Cognizant.
What you will do
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates,
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched,
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows,
- Performing validation by calling if required,
- Using a variety of online sources in various languages.
REQUIREMENTS
- Fluent Czech & English (at least B2),
- Willingness to work in a shift-based work schedule (24/7),
- Work experience of 0-2 years,
- Good understanding of all forms of public transport,
- Researching skills,
- Good communication skills and attention to detail,
- Incident management experience will be a great asset.
OFFER
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and a clear career path,
- Training & development opportunities including language courses.
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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