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Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Customer Team and advance your career as a
B2B Order Management Specialist – Polish speaking!
Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.
In this role You will:
Coordinate the order management process of clients in the automotive industry
Maintain customer and material master database
Enter customer orders and follow them up
Manage customer requests and queries
Be logging, assigning, tracking progress of complaints & claims from receipt to completion
Interact with customers and stakeholders in a professional, friendly and efficient manner
Facilitate the invoicing process
REQUIREMENTS
What You will need to be successful:
Fluency in Polish and solid English knowledge
Relevant experience in the field of Customer Service in an SSC environment
Experience with CRM systems (Salesforce, Siebel, SAP, etc.)
Customer oriented approach
Flexible, motivated personality
OFFER
At bp, we provide the following environment & benefits to you:
Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Flexible working schedule: home office up to 2 days / week, based on team agreement
Opportunity to build up long term career path and develop your skills with wide range of learning options
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested
bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!
SKILLS
Polish Language
English Language
Relevant Work Experience
Process Management / Commercial acumen
Customer Oriented Approach
Flexible & Adaptable
Motivated And Efficient
Good Communication Skills - Written And Oral
Experience In Crm Systems
Sales Support
Supply Chain Management
Top companies hiring:
Top countries with Polish jobs:
Greece
Portugal
Spain
Belgium
Bulgaria
Top cities with Polish jobs:
Lisbon
Athens
Barcelona
Ghent
Sofia
Top countries with Polish jobs:
Greece
Portugal
Spain
Belgium
Bulgaria
Top cities with Polish jobs:
Lisbon
Athens
Barcelona
Ghent
Sofia
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