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Job offers with languages in Europe

5 job offers found

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Polish Speaking Trainer - Call Centre

Riga , Riga

Easy apply
Relocation package
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Polish Speaking Customer Service Agents - Office based

Riga , Riga

Easy apply
Relocation package
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Polish speaking Team Lead to Riga, Latvia!

Riga , Riga

Easy apply
Relocation package
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Polish-speaking Customer Support Agent to Riga, Latvia

Riga , Riga

Easy apply
Relocation package
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Polish-speaking Customer Support Agent to Riga, Latvia

Riga , Riga

Easy apply
Relocation package
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job offers of Recruitment Direct at Europe Language Jobs

Polish Speaking Trainer - Call Centre

Riga , Latvia

Mandatory:
DESCRIPTION

Polish Speaking Trainer – Call Centre

Riga, Latvia

€ Competitive salary

Due to expansion our client in Riga is recruiting a Polish Speaking Trainer for their expanding call centre. Candidates must speal at least C1 Polish and b2 English.

Its essential candidates have at least 2 years Training experience in a banking or financial services industry.

 

Job Overview

  • Create, organise, and oversee internal training programmes for both new and current employees.
  • Assist the training manager with setting up, calculating, and keeping track of important training data.
  • Track trainees' progress and provide coaching to ensure development. Assess each trainee's development and overall performance during the training process in a straightforward and succinct manner.
  • Offer associates constructive coaching and criticism.
  • Effective and efficient training.
  • Determine performance gaps, their causes, and offer solutions to the production and training teams. • Develop and assess training and performance interventions (pre- and post-training assessments).
  • Engage in active call monitoring by sharing necessary feedback while listening to the agent's recorded or live calls.
  • Retain a knowledge with standard operating procedures and possess a deep comprehension of both the process of quality assurance and operations.
  • To stay informed about any process-related

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Polish speaking jobs in Latvia | Europe Language Jobs