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Netflix jobs abroad

9 job offers found

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German Customer Support at Netflix - HOME OFFICE from Greece

Remote , Remote

Easy apply
Relocation package
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Dutch Customer Support for Netflix - Home Office from Greece

Remote , Remote

Easy apply
Relocation package
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Customer service for Netflix - flight and 120days paid room

Remote , Remote

Easy apply
Relocation package
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Customer service for Netflix - flight and 120days paid room

Remote , Remote

Easy apply
Relocation package
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Netflix Danish Customer Service

Athens , Athens

Easy apply
Relocation package
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Netflix Finnish Customer Service

Athens , Athens

Easy apply
Relocation package
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Netflix German Customer Service

Athens , Athens

Easy apply
Relocation package
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German Customer Care in Greece - Athens or Remote!

Remote , Remote

Easy apply
Relocation package
HIGHLIGHTED
German Customer Care in Greece - Athens or Remote!

Remote , Remote

Easy apply
Relocation package
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job offers of Cityjoboffers at Europe Language Jobs

German Customer Support at Netflix - HOME OFFICE from Greece

Remote , Greece

Mandatory:
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DESCRIPTION

About the Company

This is your chance to work with one of the largest streaming services in the world! You’ll be part of a leading customer service provider, collaborating with Netflix, the platform that has transformed the way we enjoy movies and series. Your role will be key in delivering a smooth and positive experience to millions of Netflix users.


Your Responsibilities

  • Handle inbound calls and chats from Netflix customers regarding account issues, billing inquiries, and technical problems
  • Guide customers through troubleshooting steps to resolve their issues
  • Escalate complex issues to the Tier 2 team (in English)
  • Provide information about Netflix services, subscription plans, and account setup
  • Use the Netflix Knowledge Base to offer quick solutions and answers to customer inquiries


Join our team and be part of the Netflix experience, helping millions of users around the world!

REQUIREMENTS

Your Profile

  • Language skills: German (C2 level), English (B2 level)
  • Technical proficiency: Excellent troubleshooting skills
  • Experience: Prior customer service experience is preferred but not mandatory
  • Skills:
  • Advanced active listening and engagement
  • Ability to resolve customer concerns and deliver a seamless customer experience
  • Adaptable, empathetic, and confident in assisting users with technical issues


SKILLS

ARE YOU THE PERFECT CANDIDATE?