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Job offers found for German
18 job offers found
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German-speaking Customer Service in Enschede, Netherlands
Enschede, Netherlands
Mandatory
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DESCRIPTION
Do you want to work in the travel industry and build a career in customer service? Our client is looking for German-speaking Customer Service Representatives in Enschede!
Join our client’s team as a Customer Service Representative, assisting travel agencies with booking-related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment.
What will you do?
- Assist travel agencies via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs
- Provide accurate and efficient solutions to customer inquiries
- Handle special requests and complex cases with a solution-oriented mindset
- Use reservation and CRM systems to manage customer interactions
- Deliver excellent service and exceed customer expectations
- Collaborate with colleagues and other departments to ensure smooth operations
- Continuously develop product knowledge through training and cross-skilling
Candidate profile
- Previous experience in customer service or call center is preferred
- Fluent in German (C2) and English (B2), both written and spoken
- Strong communication and problem-solving skills
- Comfortable working with complex computer systems
- Willingness to work hybrid in Enschede, Netherlands
- In possession of a valid passport and Dutch BSN number
Employer offers
- Paid full-time training (up to 10 weeks)
- Seven-month contract with long-term opportunities
- 25 vacation days (full-time basis)
- 2646 € gross per month based on 40 hour work week.
- Hybrid working model (minimum two days working from home)
- Travel allowance or full public transport reimbursement
- Work-from-home allowance
- Holiday allowance and end-of-year bonus
- Pension plan and additional benefits such as bicycle plan
- Flight ticket discounts after one year of employment
- Opportunity to work temporarily from abroad (conditions apply)
- Continuous training and career development opportunities
- Modern office environment in Enschede
- Regular social events and team activities
About Enschede
Enschede offers a dynamic yet relaxed lifestyle in the eastern Netherlands, known for its strong international community and welcoming atmosphere. With a lower cost of living than larger cities, green surroundings, and a vibrant student population, it is an ideal location for professionals seeking both career growth and quality of life.
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Empathy
Problem-Solving
Problem-Solving
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