DUTIES AND RESPONSIBILITIES:
- Articulate clearly Partner Program value proposition and register new resellers in to the program.
- Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer.
- Provide basic general information on products for inbound and outbound calls or e-mails.
- Detect High Business Opportunities.
- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns.
- Process callout campaign based on a predefined list of resellers.
- Process specific marketing on products and services.