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Relocation package

Included

Company

Cognizant Technology Solutions

Employment type

Full time

Experience

Entry level

On-site

DESCRIPTION

WORK FROM THE OFFICE*

Working hours: 3 PM - 11 PM (main shift)

Working mode: 5 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts).

Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?

If the answer is yes, then you have an amazing opportunity as a Video Content Moderator. Join our team for the world’s best-loved video-sharing website!

Accountabilities:

Revision of user reports regarding website content,
Analysis and identification of content according to compliance policies,
Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
Using market specific knowledge and insights to improve the support of user community,
Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

REQUIREMENTS

Proficiency of Croatian language on at least C1 level and English at B2 level,
Availability to work on 24/7 shift pattern (including weekend shifts) from the office,
Excellent communication (verbal and written) and interpersonal skills,
Quick learner and adaptable to learn new processes, concepts, and skills,
Excellent organizational and time management skills,
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
Having a neutral mindset to alternative video content that needs classification.

OFFER

Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
Open-minded and multinational environment,
Opportunity to be part of a global organization focused on development,
Professional development and clear career path,
Training & development opportunities including language courses.

SKILLS

Media Content Analysis

Croatian Language

Policy Analysis

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