Job offers with languages in Europe
explore St Julian's , St Julian's
Technical Customer Service Advisor (Danish Speaker) open_in_new
explore Barcelona , Spain
DESCRIPTION
Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
Your responsibilities and impact working as a Technical Customer Service Specialist will be:
- Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email
- Assist new customers with their account activation, transaction status queries and financial requests
- Maintaining and updating the customers' accounts
- Ensuring high-quality service and maintaining strong customer relationships
What's in it for you?
- Type of contract: Indefinite
- Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14
- Salary: 1500€ + performance bonus of potentially 200€ per month
- The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office.
- Equipment provided
- Growing opportunities within the company
- Events with the team
- Free Spanish lessons
- Constant training
- International environment
- Support from the company regarding NIE and SSN
REQUIREMENTS
Skills, qualifications and interests you need to succeed in this role:
- A native level of Danish and a good level of English
- Having an interest in technical support and troubleshooting
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative and working proactively at a fast pace
- Call center experience is preferred