Job offers with languages in Europe
Job offers with languages in Europe
DESCRIPTION
Job Description
Respond to customer inquiries via phone, chat, and email
Accurately document all customer interactions and case details in the CRM system
Follow communication procedures, guidelines, and policies.
Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
Navigating multiple systems simultaneously
REQUIREMENTS
Qualifications
Excellent knowledge of Romanian (C1) and English (B2)
Excellent written and verbal communication skills
Strong computer literacy and the ability to navigate multiple systems and platforms with ease
Strong attention to detail and the ability to follow processes and guidelines accurately
Previous experience in a customer support or customer-facing role is an advantage
Flexible shifts 7 days a week
OFFER
What We Offer:
Attractive salary and long-term job security with a permanent contract
Relocation support to Bulgaria including: travel, accommodation and settling in.
21 days of paid annual leave
Additional health and life insurance
Meal and gift vouchers
Transportation allowance
Employee recognition programs
Individual training for professional development
Clear career prospects with internal promotion opportunities
Modern and pleasant work environment with cozy relaxation areas
Flexible shifts available
SKILLS
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