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Job offers with languages in Europe

6 job offers found

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Italian Speaking Travel Experience Advisor for Airbnb

Remote , Remote

Easy apply
Relocation package
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Italian Player Support Specialist for Supercell Game Account

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Relocation package
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Office Assistant

Remote , Remote

Easy apply
Relocation package
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HIGHLIGHTED
job offers of TELUS International Europe  at Europe Language Jobs

Italian Speaking Travel Experience Advisor for Airbnb

Remote , Bulgaria

Mandatory:
DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. 

We are looking for an enthusiastic Italian Speaking Travel Experience Advisor for Airbnb to join our NEW Team and Work From Anywhere in Bulgaria.

 

Responsibilities:

  • Provide friendly and efficient service to the worldwide Airbnb community
  • Be the first point of contact to handle and resolve customer complaints/queries
  • Respond professionally and with empathy to inbound/outbound phone calls, messaging, and chat channels
  • Demonstrate ownership of user queries until resolution
  • Investigate, identify, and escalate issues appropriately, by prioritizing urgent and sensitive matters
  • Investigate, identify, and escalate issues appropriately
  • Compose thoughtful and accurate messages or customize prepared responses to customer queries
  • Research information and troubleshoot problems using available resources
  • Recognize product and process issues that impact our community and submit reports and feedback 
  • Maintain accuracy and security of customer information on Airbnb systems
REQUIREMENTS
  • Fluent in Italian (written and spoken) and have a good knowledge of English language
  • Patience, empathy, and an ability to demonstrate confidence when imparting information
  • Ability to positively communicate difficult messages
  • Previous experience in hospitality, the call center will be considered an advantage
  • Ability to work in a fast-changing environment
  • Investigative skills with strong communication and interpersonal skills
  • Proactively and independently work to meet targets and goals

ARE YOU THE PERFECT CANDIDATE?
RemoteCountryBased Italian jobs in Europe