Job offers found for German in Brno
1 job offers found
Job offers found for German in Brno
1 job offers found
German-speaking Technical Support | Brno, Czech Republic
DESCRIPTION
- Provide first-line technical support to employees via phone, email, and support systems
- Troubleshoot technical issues and restore services efficiently
- Register, prioritize, and resolve support tickets within agreed service levels
- Keep users updated on the progress of their cases
- Document incidents accurately and maintain detailed case records
- Work closely with internal product and technical teams
- Contribute to improving the overall user experience through efficient IT support
- Fluent German and English, both written and spoken
- Interest in technology and problem-solving
- Strong communication and customer service skills
- Ability to prioritize tasks and work effectively under pressure
- Good understanding of IT products and services is an advantage
- Knowledge of ITIL, Agile, or technical support is beneficial but not essential
- Business-level Czech is a plus, but not required
- Hybrid working model
- Relocation package for candidates moving from another EU country
- Comprehensive onboarding and technical training
- 25 days of paid annual leave
- Performance bonus
- Meal allowance
- Multisport card
- Benefit card
- Modern office in central Brno with game room, silent zone, and kitchen facilities
- Expat assistance services
- Regular team-building activities
- Excellent long-term career development opportunities within IT
German language jobs: Explore international career opportunities abroad
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