Job offers with languages in Europe
explore Maastricht , Maastricht
explore Dusseldorf , Dusseldorf
Swedish Customer Service - Telecommunications open_in_new
explore Chania , Greece
DESCRIPTION
Join our dynamic team providing top-tier customer service in the telecommunications industry! We're seeking individuals with or without prior experience in customer service who possess a knack for problem-solving and a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Resolve customer concerns promptly and effectively, ensuring a seamless experience.
- Utilize advanced active listening skills to engage with customers and address their needs empathetically.
- Maintain a positive attitude and adaptability to various customer situations.
- Demonstrate strong sales acumen and target-oriented mindset, with a curiosity and solution-oriented approach.
- Proficiency in computer usage and the ability to manage calls and solve problems efficiently.
- Guide customers through complex procedures from start to finish with ease.
- Stay updated on ongoing cases and communicate relevant updates to customers.
- Identify and address customer needs to promote sales and upselling opportunities.
Perks:
- Competitive salary starting at 1.029€ with monthly performance bonuses of up to 350€.
- Flexible scheduling from Monday to Sunday, between 09:00 and 20:00.
- Comprehensive 3-week training program to equip you with the necessary skills and knowledge for success.
- Relocation Package: Enjoy a complimentary flight to Sweden and two weeks of accommodation upon your arrival. We're dedicated to making your transition smooth and hassle-free!
If you're ready to embark on a rewarding career where you can make a difference every day, apply now to join our team!